Such a shame! We quickly left. SM 12 MZ 31 Lote14-02. Review of Secrets Silversands Riviera Cancun Reviewed June 9, 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! We also noticed the visibility of beach erosion. more. In 2010, the Lliteras sued and won a case against the Nicolau family for issuing shares whose value did not correspond to the market. The Spanish style house was abandoned at the time as it actually a backdrop in one if my wedding photos. Then we were sent to Zoetry. DIY Brick Rocket Stove - Cooking Without Electrical Power - Duration: 23:40. About See All. What we noticed first were half as many people checking in as checking out. We will come back to Silver Sands if and when they reopen. One is for sale while the other is quite degraded, though no doubt beautiful in its time. I hate to see such a beautiful resort destroyed. Explore Secrets Silversands Riviera Cancun. Some of the nicest people you will ever meet and the resort itself was beautiful. We had vacationed at SSS 5 times and never seen anyone living in the modern home. AMResorts® Reply ↓ admin on August 28, 2019 at 9:48 pm said: Jay: Thank you so much for the update! We stayed here for our honeymoon in 2016 and the place was amazing from start to finish. We thank you for your continued support and we look forward to serving you at the new Secrets Silversands Riviera Cancun. Review tags are currently only available for English language reviews. SM 12 MZ 31 Lote14-02. We vacationed there in March of 2019. What took years to make a home to many was gone in a matter of months. Get answers to your questions about Puerto Morelos . We also met lifetime friends that visited this home every year in March around St. Patrick’s day. I was there in January 2016 and both homes were occupied! Criminal charges were then filed against Guillermo Nicolau and others, including a banker, for Nicolau taking out a loan/second mortgage and using it to pay off debts unrelated to the property. I guess we need to watch this space somebody must think let’s buy this place return it as it’s not a badly designed hotel tbh. Bei Tripadvisor auf Platz 15 von 37 Hotels in Puerto Morelos mit 4.5/5 von Reisenden bewertet. A fellow Canadian traveller told me that she had walked down the beach next to our resort and found a Sandals resort abandoned. On May 30 they took us and at least 7 other couples to Zoetry - which I will review separately. No new bookings, and current guests are being relocated. If it reopens, there will be lines of people waiting to get a reservation! The staff was excellent; they made all the difference. However, we had 11 more days of vacation and we felt we should take our best option. Unbelievable!!!! Now for the sad part. On May 30 we were asked to move to another resort - as were most or all the few remaining guests. After that, each and every year, there were people living there. But, random patio furniture askew on the lower levels, stacks of brown wicker loungers, unmanicured lawns, and plants beginning to grow into the green pool water below made it obvious it was abandoned. Such a shame. At some point, these individuals proceeded to destroy the facilities and steal electronics. Package Inclusions. Come visit the all-suite Secrets Silversands a modern marvel in contemporary design. Live Simple, Live Free - Tinyhouse Prepper Recommended for you This was a complete and total disaster of a vacation and not worth the cost of the aggravation!!! We hope Silversands will open at it’s former best. I was at a concert and just saw your post. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. Then things began to change. By May 29 they had closed the Barefoot Grill and only 2 restaurants open for dinner. I wonder if the families who owned the SS property also owned these other homes as well. One other thing about the nearby houses. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! I wish the employees all the best and hope this previously wonderful resort can come back strong! Secrets Silversands Riviera Cancun: Trip Cancelled with 8 days notice - hotel closed for+6 months - See 13,204 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Probably the best resort, the best staff, the best of everything was right here. I had to see it for myself. Everything was great - as always. The structure itself appeared well. Just heard on FB that Silversands is closed, and has supposedly been sold. View Map of Resort. She had also seen some abandoned houses along the way. The hotel thus remains closed, although AMResorts hopes to open it in the future. info.sesrc@secretsresorts.com. Puerto Morelos forums . Your message. I hope it can be restored. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … Guillermo Nicolau was found guilty and sentenced to prison in 2019. Das 5* Secrets Silversands Riviera Cancun gehört zur renommierten AMResorts Kollektion. After the 1st visit, that’s all we needed. Close to the airport, small enough to get around yet large enough to have alone time. Which is a beautiful property but not our style of vacation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reviewed June 5, 2019 We arrived at Secrets Silversands hotel for our check in and the driver was turned away. It was an awful experience. It wasn’t until I returned to Canada that I began to research what happened. The home next door had a family staying in it – they were from the UK and rented it for a month. The Secrets Silversands Riviera is an All Inclusive, adults-only haven, surrounded by vibrant coral reefs, soft white sand and adventurous attractions. Secrets Silversands Riviera Cancun: Surprise - they have closed - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Finally on Thursday they told my husband and I if we wanted to move we could. Ask a question Recent Conversations. All of the remaining couples began talking and wondering what was happening. 52,406 people follow this. Friends arrived first to be told they the resort was CLOSED and taken to another resort. We stayed for 14 days at Silver Sands in April. @2019 - All Right Reserved. I just hope to see the wonderful staff again! Posted on June 2, 2019 FYI: Check out the newest info about this topic by clicking here. Very sad. The food at the 5+ restaurants were very good. Just got wind that Secrets Silversands is currently not accepting any new guests (even those with prior reservations) due to “internal reorganization” issues because of the sale of the resort. The property was in need of some updating, but was still very nice. Next to the resort are a couple of abandoned houses. Too bad was a very nice resort, hopefully they reopen it, Looks like it’s coming back! Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Arrived and checked in. (that was our last visit) We kept hoping it would reopen but that was not to happen. Nearby white sofas were beginning to show signs of decay and mold growth. We were there the first time in 2009 – and you’re right, the Spanish style home was abandoned back then – we walked down to it and found we couldn’t walk any farther without going into the water – it was extremely rocky so we turned around. Then doing some research, check out their Facebook page! Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. And at that point we would have 12 more days. I hope it does reopen in the near future. However, the links can be clicked and followed for further information. Secrets Silversands Riviera Cancun, Puerto Morelos: See 13,199 traveller reviews, 14,073 photos, and cheap rates for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Welcomed on arrival in style, service like I’ve had nowhere else, couldn’t do enough for you, food out of this world and rooms were stylish and comfortable with lots of space. They are a brand management company. (They have my email and phone), we’ll see. Horrible! We had booked May 20 - June 10, 2029 after being there 14 days in March. May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! My wife and I have been going to Secrets Silversands for over 10 years. Secrets Silversands opened in 2008. It took years to build and only a few months to ruin it. We vacationed at SSS at the end of April 2019, just a few weeks before all the craziness started. All forums . My wife and I celebrated our 25th anniversary here in March 2017. Thanks for reading. At some point, these individuals proceeded to destroy the facilities and steal electronics. info.sesrc@secretsresorts.com. We were then told we were going to go to Breathless, at that point we said no we do not wish to go to Breathless. The resort is probably tied up in legalities now and that would explain why there are no new investors and it remains closed. Senior Vice President, Global Commerce & Distribution. Preview. CLOSED with no warning Review of Secrets Silversands Riviera Cancun Reviewed February 20, 2020 Taxi drove up on reservation date and resort was ABANDONED! The staff is gone and the cliental have moved on. Prices are the average nightly price provided by our partners and may not include all taxes and fees. the modern style home was occupied as well because you would see lights on every evening! It was simply perfect. It was Beautiful. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! The hotel has been closed and people with reservations have to fend for themselves to find alternate accommodations. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. Phone: 1.866.GOSECRETS. apple issued a stop sale against SSS and shortly thereafter AM Resorts pulled out their support and de-certified SSS as an AM Resort. This is the version of our website addressed to speakers of English in the United States. When we got to the new hotel, we met several guests with the same experience. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Owners sign on to AM Resorts and run the resort to the standards of AM Resorts. We were booked there at the end of July and they informed us that some people are definitely being turned away but the resort is giving no official word as to why. We’ll be one of them indeed! They looked abandoned initially as we went in the porch and looked in! $999 USD* or Complimentary. We had reserved a Beach Front Master Suite but could not get the same accommodation level at Secrets Playa Majeres Golf Resort & Spa was the alternative our friends picked. Some of the palm trees’ roots were exposed and others uprooted completely. And they were going to send us to Dreams, then no rooms. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Just a dream….but gone now. Community See All. Every day the number got less and less. If they ever reopen, you can be sure that we will be there. You could feel something in the air although the staff would never let you know; they were so concerned about everyone having a wonderful vacation. I just switched over our reservations to Secrets Akumal. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. This is so sad. Hotel Secrets Silversands Riviera Cancun, Riviera Maya: 13.199 Bewertungen, 14.073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. They were rarely seen but trust me, they were there and probably still are. Our first week was just as wonderful as before. Love the place and, especially, the staff. Reply to: Secrets Silversands Closed? Then doing some research, check out their Facebook page! Secrets Silversands Riviera Cancun Bahia de Petempich. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The spanish style home shown in this article had been abandoned then. I called the resort 3 days out and was told they were under CONSTRUCTION but we could stay at the resort if we could deal with the circumstances.. We stated NO since we were meeting our friends. This … As I am working off translated articles, I am not sure whether the above details are fully correct. Secrets Silversands Closed? Bei Tripadvisor auf Platz 15 von 39 Hotels in Riviera Maya mit 4,5/5 von Reisenden bewertet. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. or. That never happened. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. We loved the entire experience at Secrets Silversands. View Map of Resort. Secrets Silversands Riviera Cancun Bahia de Petempich. During all this, the entire staff was uncertain of their futures. Couldn’t get better than that combination. We went to Secrets Silversands for 9 years in a row. The one with the pool was always for sale since we started vacationing there. We just wanted to get some pictures. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. Designed and Developed by PenciDesign, SUP-Kettle’s Lake, Awenda Provincial Park, issuing shares whose value did not correspond to the market, destroy the facilities and steal electronics, Photoseries Two: Abandoned Houses in Ontario, Canada, Photoseries One: Abandoned Houses in Ontario, Canada, Abandoned Ghost Town – Centralia, Pennsylvania. Welcome to Secrets Riviera Cancun, an all-suite, luxury resort, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich. Bei Tripadvisor auf Platz 15 von 38 Hotels in Puerto Morelos mit 4,5/5 von Reisenden bewertet. One day there were 12 couples at the pool and two couples at the beach. Create New Account. Erosion abandonment? WEDDING IN PARADISE . Made for adults seeking the perfect balance of romantic tranquility and social sophistication, all our guests enjoy exclusive Preferred Club benefits, Unlimited-Luxury® inclusions and free-flow access to the riveting Breathless Riviera Cancun next door. Puerto Morelos forums . Very sad it was a beautiful resort,we must have been there in 2015 it looked one of those houses had the pot sellers squatting in it we always seen wierd people coming in and out. Get notified by e-mail when a reply is posted. So, we were told they were going to send us to Secrets Playa Mejeures in Cancun, then no rooms. Secrets Silversands Riviera Cancun offers three romantic wedding packages. My husband and I went the next day, walking down the beach, noticing the large amount of sargassum seaweed on the shore. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Phone: 1.866.GOSECRETS. My husband and I were married in the gazebo over the water August 15, 2014. Everyone is so scattered and it makes me sad to think that our family at Secrets Silversands is not longer together. Le Ponant and Vidanta weekly cruises out of Puerto Morelos? Such a waste of opportunity and resources. Yes it’s awful to see such a waste of resources, I’m not sure if it will ever reopen either. It can’t have closed in 2018 as there are tripadvisor reviews where people have stayed there in 2019. We were on our way there 6/1 and during a layover they called to say we were being moved. Bahia de Petempich SM 12 (2,563.87 mi) Puerto Morelos, Quintana Roo, Mexico 77580. We’ve traveled every year 3-4 times a year in the Yucatán and Isla Mujeres. Secrets Silversands Riviera Cancun, Puerto Morelos. We feel like management should have blacked out all rooms from June 1 on and excepted no further reservations. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We said we don’t want to move, they said if we didn’t move by Sunday we would be the only couple at the resort. Please see our partners for more details. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #14 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Taxes and fees that are shown are estimates only. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. We do hope they reopen but from the looks of these pictures, it will take a very long time to get it up to what it once was, if ever. There were so few people that the entertainment staff (who are amazing) all but gave up on activities. That night I received an email from the resort stating they were going through a REORGANIZATION! This is horrible customer service. Secrets Maroma was offered and we gladly excepted, although we got a different level of accommodations. I don’t have much detail as to the mechanations or politics. Am Resorts did not ever own the resort or manage the resort. So I just talked with my travel agent and they informed me that there is definitely some issues going on at Secrets Silversands. My wife and I were one of the last couples to stay at SSS in July of 2018 before the closure. Every one of our resorts features sun- … Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,201 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #14 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. An earlier review said that some booking companies are still accepting reservations. Log In. The Spanish style had people there, groceries on the counters, fully furnished with leather couches, etc. I want to wish the staff at Silver Sands all the best in the world. The end came quickly after that. This resort is where we became members of UVC. 3 hours on the phone with a guaranteed beach front room to solidify our travels but on arrival Secrets Playa Majeres had NO reservations for us. Unbelievable!!! After unpacking again we decided that we wanted to move. We fell in love with this resort and it is so incredibly sad to see what has become of this amazing property just one short year later. 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