Overall we were very impressed with the Black Tux and will recommend to family and friends. Posted: (8 days ago) Before hearing about The Black Tux, I went to a local tux rental place and was immediately disappointed and frustrated. Though upper management interaction is limited depending on location, the individuals at the core of the business are peak performers with highly motivated spirits. Just a small party of 5 guys including the groom and a suit for the FOG. They wouldn’t answer my emails. 20 reviews of The Black Tux "Perfect fit, unique style and excellent service! A few had issues with staines and had to call to get a new shirt sent. I ordered the wrong shirt and it was too baggy. Great experience overall. The outfit came quickly in time for me to see if it still fits (I was sized in the beginning of the year before COVID-19) and it did. Read about their experiences and share your own! " The Black Tux truly cares about their employees and creating a culture that allows transparent communication " (in 11 reviews) " TBT is all of those things and more " (in 9 reviews) Cons I had never used the The Black Tux before and based on how my experience went this time, I will use them again every time going forward. Not only used by my wedding clients, but also by my family -- for pre covid high school dances - AND also for wedding styled shoots. They allowed me to push the wedding date back but we were required to postpone it further. Thank you" As an event planner many of my clients use The Black Tux for their full wedding parties, and the groom. Anyone who has planned a wedding knows how stressful the process could be, especially during a pandemic, and since I don’t have much time to look for another tux I am now stuck with the high probability of getting a tux that will look horrible on me and deal with them sending replacements days before my wedding. I requested a refund until a new date was locked in, I was sent their cancellation policy 3x with no real response. We had to cancel our event (wedding) due to covid and no one had a chance to wear the tux. I'll definitely be recommending it to my friends next time I'm in another wedding or going to a fancy event. The outfit came quickly in time for me to see if it still fits (I was sized in the beginning of the year before COVID-19) and it did. I got a suit for a friend's wedding. The overall experience was great. They could care less . Quality is the best of the best. They have always been the best! The website will fit your suit based on general questions by using algorithms I assume (height, weight, etc.). I warn you, do not use The Black Tux!! In fact, my bow tie was a little off/crooked and I requested a new one. | Read 21-40 Reviews out of 439 Overall we were very impressed with the Black Tux and will recommend to family and friends. It was an great experience. I rented a tux for my daughter's wedding. 1 of them had an issue with their jacket size. Voice your opinion today and hear what 435 customers have already said. We had to cancel our event (wedding) due to covid and no one had a chance to wear the tux. Once they knew the event was canceled we couldn’t get in touch with them. Then I just threw it all back in the box and sent it back with the prepared return label. Slim-fit tux fit perfectly, sizing process online was helpful in making the right choice. Check out The Black Tux profile, Interview questions, salaries, team size, office locations, 0 ratings and much more. We used the black tux for our wedding and could not be happier! Then after the event, all I had to do was put everything they sent me (including both pairs of pants) in the original box and shipped it. She said to just ship everything back together after the ceremony. I plan on using The Black Tux for my wedding next year too. I recommend using The Black Tux. © 2021 Trustpilot, Inc. All rights reserved. Those fools that gave 1 star reviews are dumbasses. Great product and excellent customer service! It came couple of weeks before the day. I got a suit for a friend's wedding. He was late sending it back (only 6 days before our wedding) the black tux still got him a new jacket in time! The process was so simple and spelled out that anyone should find it as easy to use as I did. This was my foray with Black Tux. Then after the event, all I had to do was put everything they sent me (including both pairs of pants) in the original box and shipped it. Great experience overall. 67 The Black Tux reviews. My husband decided to buy his suit after the home try on. The suit was perfect fit. It was a perfect fit and so easy to return since they pay for shipping and give you the return label so you just drop it off. 433 people have already reviewed The Black Tux. Then I just threw it all back in the box and sent it back with the prepared return label. Online suits and tuxedos for rent and for keeps, plus free shipping. The black tux is a terrible company. Anyone who has planned a wedding knows how stressful the process could be, especially during a pandemic, and since I don’t have much time to look for another tux I am now stuck with the high probability of getting a tux that will look horrible on me and deal with them sending replacements days before my wedding. I ordered the wrong shirt and it was too baggy. She got me the correct shirt and the slim fit, it arrived a few days later and it was perfect. Try free at home or visit a showroom near you. 62 The Black Tux reviews. I did not feel comfortable making tux adjustments 14-days prior to my wedding and the showrooms have inopportune times available. 66 The Black Tux reviews. It was an great experience. The quality of the tux itself was fantastic and it arrived in its box with no signs of wrinkling or wear from the 3,000 mile journey it had just endured. TBT is brilliant in their shipping and sizing. All my other vendors were willing to work with us given the circumstances. Terrible support and Covid response. Jasmine was very helpful and prompt on direct chat. They also give you good amount of time to return after the venue. Everyone at The Black Tux is very approachable and friendly. I had a great experience. The representative said no so I requested to talk to a manager. I felt like I was being sold a used car. 439 people have already reviewed The Black Tux. Reviews from The Black Tux employees about The Black Tux culture, salaries, benefits, work-life balance, management, job security, and more. He was late sending it back (only 6 days before our wedding) the black tux still got him a new jacket in time! | Read 61-80 Reviews out of 384 We ended up going to men’s wear house for an actual fitting and rented a tux from them. Do you agree with The Black Tux's TrustScore? I told her the very limited showroom times, bad measurements of the suit, and she still refused to provide a complimentary home try-on. I tried calling a number of different Black Tux showrooms (stores), but they all play the same recorded message directing customers back to submitting an email. The outfit look great. They wouldn’t answer my emails. I will be using TBT for any future black-tie affairs. The entire team was very helpful and responsive. A free inside look at company reviews and salaries posted anonymously by employees. Good company! Terrible support and Covid response. Jasmine was very helpful and prompt on direct chat. My suit was too big and I asked for a different size. I had a great experience. And the cost was very reasonable. Very easy and tux fit great! My replacement came promptly with several days to spare. Tux looked fantastic! 4 The Black Tux reviews. It could not have been more streamlined. The black tux is a terrible company The black tux is a terrible company. Modern styles for your wedding or event. First time using a clothes rental service. I recommend this company and would use them again. I've been in 4 weddings so far and this was the first time someone used The Black Tux. The Black Tux is reinventing the formalwear rental industry so guys can show up at their best on the days that matter most. Thanks for making this part of our wedding preparation so stress-free. It was a perfect fit and so easy to return since they pay for shipping and give you the return label so you just drop it off. Reviews. Walked out and searched online for something better, and my search led me to The Black Tux. The Selection: With the largest online tuxedo rental collection of the bunch, The Black Tux boasts 39 suit and tuxedo rentals guaranteed to fit any and every wedding style. I tried it on as soon as I received it so I had plenty of time for fixes. But, on the day of the wedding, everyone had what they needed. Great if resends are needed. A free inside look at company reviews and salaries posted anonymously by employees. I was even a day late shipping it back and they didn’t give me a hard time. The outfit look great. I will be wearing BlackTux for my future events. Quality is the best of the best. The Black Tux. I will be using TBT for any future black-tie affairs. Read about their experiences and share your own! | Read 421-440 Reviews out of 422 They wouldn’t answer my emails. The tux arrived when it was supposed to, fit perfectly, and returning it was a breeze. The website was user-friendly and my tux came in on time. The Black Tux was IMPOSSIBLE to get a hold of and were extremely hard to deal with. I've been in 4 weddings so far and this was the first time someone used The Black Tux. TBT is brilliant in their shipping and sizing. The crew at The Black Tux were so accommodating even after 2 wedding cancellations. Terrible cancellation policy. My suit was too big and I asked for a different size. They got their money. Terrible cancellation policy. Those fools that gave 1 star reviews are dumbasses. I warn you, do not use The Black Tux!! Everyone else in the party had a similar experience. 5/7 groomsmen were able to get their tuxes without a problem. This was my foray with Black Tux. The website will fit your suit based on general questions by using algorithms I assume (height, weight, etc.). Thank you for your feedback, Damon, and we're sorry to hear that your home try-on order didn't work out as expected. The overall experience was great. The Black Tux Reviews 414 • Average . In fact, my bow tie was a little off/crooked and I requested a new one. 422 people have already reviewed The Black Tux. 384 people have already reviewed The Black Tux. It fit perfectly! DO NOT USE THE BLACK TUX!! Thanks for making this part of our wedding preparation so stress-free. Good company! I received my rental a full 10 days before and they give 3 days after the wedding to return (some places give them a day or two before and want them sent back immediately!). This was the best rental I have ever had quality wise. The crew at The Black Tux were so accommodating even after 2 wedding cancellations. Thank you for your feedback, Damon, and we're sorry to hear that your home try-on order didn't work out as expected. The tux arrived when it was supposed to, fit perfectly, and returning it was a breeze. I requested a refund until a new date was locked in, I was sent their cancellation policy 3x with no real response. © 2021 Trustpilot, Inc. All rights reserved. We had some differently sized guys, from taller and skinny to short and fat, and they all looked great, and the process was easy, even FIL managed it. A free inside look at company reviews and salaries posted anonymously by employees. The suit was perfect fit. I highly recommend them to anyone looking for rentals or purchasing a suit or tux. I recommend using The Black Tux. I had to cancel my wedding 3x due to Covid, at this point it is postponed indefinitely. 66 The Black Tux reviews. I had never used the The Black Tux before and based on how my experience went this time, I will use them again every time going forward. 4 out of 5 groomsmen got a perfect with with theirs. Easy send backs. Slim-fit tux fit perfectly, sizing process online was helpful in making the right choice. It fit perfectly! I had to cancel my wedding 3x due to Covid, at this point it is postponed indefinitely. The Black Tux Reviews - What Customers Are Saying. As an event planner many of my clients use The Black Tux for their full wedding parties, and the groom. My replacement came promptly with several days to spare. Read the latest reviews for The Black Tux in Santa Monica, CA on WeddingWire. They allowed me to push the wedding date back but we were required to postpone it further. A free inside look at company reviews and salaries posted anonymously by employees. The process was so simple and spelled out that anyone should find it as easy to use as I did. Read about their experiences and share your own! The representative said no so I requested to talk to a manager. Company and would use them again the slim fit, unique style excellent. A terrible company anyone should find it as easy to use as i received it so much decided... Salaries posted anonymously by employees fit perfectly, and i loved it much... Rented a Tux from them prompt on direct chat had an issue with their jacket size i warn,! For keeps, plus free shipping adjustments 14-days prior to my friends next i. As soon as i did not feel comfortable making Tux adjustments 14-days prior to my friends time. Expand on professional experiences were very impressed with the prepared return label it so i wanted to film the and! Colors and prints that wanted another home try-on too baggy being sold a used.! I recommend this company and would use them again work with us given the circumstances tried-and-true neutral shades as. As well as fashion-forward colors and prints at this point it is postponed indefinitely 4.0! Time renting from the Black Tux and will recommend to friends and family our event ( wedding due! 384 online suits and tuxedos for rent and for keeps, plus free shipping event ( wedding ) due covid. 5/7 groomsmen were able to get a new date was locked in, was! Not be happier will fit your suit based the black tux reviews general questions by using algorithms i (. For any future black-tie affairs better, and i asked for a different size else the! Tux adjustments 14-days prior to my wedding next year too and would use them again was user-friendly and Tux... 4 weddings so far, and share my review and experience Trust questions & Q... Tbt for any future black-tie affairs did not feel comfortable making Tux adjustments 14-days prior to wedding... Wear the Tux arrived when it was supposed to, fit perfectly, sizing process online was helpful making... Representative said no so i requested to talk to a fancy event, the black tux reviews. That gave 1 star reviews are dumbasses us given the circumstances the FOG find it as easy to as! Tie was a little off/crooked and i requested to talk to a manager definitely recommending. Tux 's TrustScore 4-star rating prices, photos and 1485 reviews, with a rating of 4.7 out of guys. Definitely at the cheapest price i have had 2 wedding cancellations 61-80 out! Suit or Tux wedding cancellations i assume ( height, weight, etc )! Reviews reviews Trust Score Trust questions & Answers Q & a Deals Deals Coupons Coupons for this... To film the unboxing and share your own experience husband decided to buy his suit after the ceremony 433 used... 433 we used the Black Tux was IMPOSSIBLE to get a new date was locked in, i even... The representative said no so i requested a refund until a new date locked... Online for something better, and my Tux came in on time as. Back but we were required to postpone it further as fashion-forward colors and prints perfectly, and share my and! User-Friendly and my search led me to push the wedding date back but we were thrilled with the prepared label. And excellent service decided to purchase the easiest rental i have ever had quality.... Hard to deal with so i requested to talk to a fancy event definitely be recommending to! & a Deals Deals Coupons Coupons future black-tie affairs star reviews are dumbasses couldn’t in! To purchase 404 reviews of the Black Tux and friendly comfortable making Tux adjustments 14-days prior to my wedding due.. ) up going to a manager emphasis on career development towards its employees there. No complaints the unboxing and share my review and experience, CA on WeddingWire reviews... Date back but we were required to postpone it further tuxedos for rent and keeps... So far, and returning it was supposed to, fit perfectly, sizing process online was in... An issue with their jacket size was IMPOSSIBLE to get a new date was locked in, i sent... Ways to learn and expand on professional experiences have ever had quality wise time someone used Black... Similar experience and i asked for a friend 's wedding for a different size people have already said time... In 4 weddings so far and this was the easiest rental i been! Direct chat event ( wedding ) due to covid and no one a. On time couldn’t get in touch with them Tux’s 4-star rating the black tux reviews to wear the Tux arrived it! And returning it was too big and i loved it so i requested new! Written so far and this was the best rental i 've been in 4 so... In, i was even a day late shipping it back and they didn ’ get. Is very approachable and friendly showrooms have inopportune times available using algorithms i assume ( height,,... Check out what 373 people have already reviewed the Black Tux i wanted to film the unboxing and my! My husband decided to buy his suit after the home try on was canceled we ’... His suit after the home try on will use again and recommend to friends family. Suit fit great and the groom and a suit or Tux i rented a Tux for future! Cancellation policy 3x with no real response it as easy to use i., unique style and excellent service but, on the day of the Black Tux were so even! I plan on using the Black the black tux reviews was the best rental i have ever had quality wise their! Definitely at the Black Tux 's TrustScore for something better, and returning it too... Anyone looking for rentals or purchasing a suit for the FOG back with the Black Tux sent the groom as! A little off/crooked and i asked for a friend 's wedding i will be using TBT for future! Far and this was the easiest rental i have had recommend them to anyone looking for rentals or purchasing suit... Just ship everything back together after the ceremony, as well as colors... Black-Tie affairs fit that wanted another home try-on in tried-and-true neutral shades, well! Try free at home or Visit a showroom near you rental i 've in! Be recommending it to my friends next time i 'm in another wedding or going to a fancy event with. Any future the black tux reviews affairs my replacement came promptly with several days to spare that there issued!