There is not enough information available to create the chart. The 2012 Mercedes-Benz ML350 has 56 problems & defects reported by ML350 owners. Bad service. It took more than a month for MBSA to arrange a courtesy vehicle for me. To get more clarity on the above, you may contact me at 083 214 ****, Good day. User's recommendation: To be very careful of MBSA customer care and perhaps not buy as Mercedes Benz if they want to be treated with respect and sensitively towards their personal circumstances. Chief Executive Officer: Johannes Fritz . also after collecting my car at Stanmar George, and having paid R21000.00 for repairs i had exactly the same problem on my way back to Plettenberg Bay and had to turn around and take the vehicle back to Stanar motors. Co-CEO Mercedes-Benz South Africa & Executive Director Mercedes-Benz Cars Johannesburg Metropolitan Area. Consumers are not pleased with Customer service and Discounts and Special Offers. At Mercedes-Benz, we strive to deliver the best possible customer service. Mercedes-Benz - India - frustrated and dejected customer service I feel they are not working on the car at all, they are servicing other cars (to make their daily income target). Start off by getting in touch with the details of your complaint. Original Styles. Mercedes Dealership Sinclair Mercedes-Benz, of South Wales, are the official dealer for Bridgend, Cardiff, Newport, Neyland & Swansea and retail Mercedes parts & spares, provide garage service facilities and also offer great deals on the latest models including Motability vehicles & approved used cars. View full Mercedes Benz South Africa overview, Contact Mercedes Benz South Africa Customer Service. Last Thursday I was told the car is okay, however once their driver picked me up. Review #1425348 is a subjective opinion of poster. Whether you need major Mercedes-Benz repairs or simply want to purchase Mercedes-Benz parts , make us your first stop. While Stocks Last. Mercedes-Benz E350 CarComplaints.com has 872 complaints on file for Mercedes-Benz vehicles. Our team regularly receives offers to remove consumer reviews for money. I was actually moved enough to post a thought :) I actually do have 2 questions for you if you do not mind. Contact Details: Corporate Social Responsibility queries: csrpta@daimler.com. If I had my own car with me , which has been with the dealership for over 3 months, I would not have to be bullied into risking my life and that of everyone in my family. Mercedes-Benz complaints contacts. Sport Has The Power To Transform And Empower Us. Review #1802946 is a subjective opinion of poster. Review #2184310 is a subjective opinion of poster. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mercedes-Benz International Customer Service. For more information about PissedConsumer check out our I am also considering taking this through my legal counsel to institute any damages action that may ensue as a result of this bullying instructions from MBSA. they then - as advised by them - cleaned the terminals. Tel: (012) 677 1500 . I am booked at a guesthouse with him at the moment and can not disregard the health and safety of my son and also risk other family members back in jhb including the general public. As a first time lease owner of my fist Mercedes C-class this was a huge disappointment. After my original complaint, now believe i have been charged for [parts and work not really necessary. A review of Mercedes-Benz South Africa; B. buyile. Review #1680540 is a subjective opinion of poster. What is your customer experience with Mercedes Benz South Africa? this happened yesterday 02.07.2020. could the dirty terminals not have been the problem in the first place and not require the replacement off the alternator????????? Review #2011467 is a subjective opinion of poster. Its standard powertrain is dutiful albeit unremarkable, and there's a plug-in hybrid model for increased efficiency. I am looking for a better Mercedes Benz dealership to service my cars. Please select from one of the below option or use live chat to speak with us instantly. I am Professor S.Q Mthembu, i live in Kwazulu Natal Pietermaritzburg. Mercedes aim to resolve all complaints within five working days. Unfortunately the parts were incorrect. Mercedes-Benz South Africa . A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I took my car to Mercedes Benz klerksdorp (Cargo Motors) for a service (80 000km) service. User's recommendation: Be mindful of the attitude of Grand Central Motors management. Recent recommendations regarding this business are as follows: "Mercedes Benz don't care about their customers. It is unfortunate that my other Mercedes is due for service. Ravi Naidoo Group CEO City of Johannesburg. It is with regret and a heavy heart that I need to reconsider my relationship with Mercedes Benz Going forward. Mercedes-Benz customer assistance / customer care, whilst on the face of it appear to be sympathetic, appear unable to assist. Yes i understand that my motor plan covers up to 100 000 however, at 96000 i took it in at... My Mercedes Benz C220d was booked in at Bedfordview 3 weeks ago (~9 Sept) for an engine management light that was on. I purchased parts at Mercedes Bens Sandton, paid with a debit card. You can call Mercedes Benz South Africa at +2 712 677 1500 phone number, write an email, fill out a contact form on their website www.mercedes-benzsa.co.za, or write a letter to Mercedes-Benz South Africa, PO … Check our FAQ. after intervention from the CEO, the car was released on the 23 May. I wrote to MBSA on their website asking for a contact at Wonderboom during COVID shutdown. Rights Reserved, You Are About to Contact PissedConsumer.com. Review #2030093 is a subjective opinion of poster. Their strong tradition is one of innovation, coupled with a drive for superior customer service. Whatever the reason, in this page you will find contact information for Mercedes-Benz headquarters, Customer Assistance Center or Customer Relations. Dealership cannot resolve the problem. Pissed Consumer © 2020 All All rights reserved (provider). View all 99 consumer vehicle reviews for the Used 2005 Mercedes-Benz SLK-Class on Edmunds, or submit your own review of the 2005 SLK-Class. Dealer locator Customer Service: 0800 133 355 / 00800 9 777 7777*. I took in my car service at Grand central this morning, when i took it in i was told that it is off motor plan and this service shall be paid for in cash. If you have any questions concerning the Mercedes-Benz services please get in touch with us at 00800 97777777. User's recommendation: Mercedes Benz don't care about their customers. Mercedes-Benz South Africa Limited. Contact number: 0800 133 355 / 00800 9 777 7777*. User's recommendation: Poor customer service. Review #2043479 is a subjective opinion of poster. Contact & review Mercedes-Benz South Africa - rated #0 in Automotive ... 1.I was given a quote of approximately R 68 000.00 to fix the injectors. Mercedes-Benz South Africa, a wholly owned subsidiary of Daimler AG, has a history of over 60 years in South Africa as a committed corporate citizen. Review #2237844 is a subjective opinion of poster. Initial Mercedes-Benz International complaints should be directed to their team directly. Battery tested and 100%. Review authors value the most Diversity of Products or Services and Location. Gary Scott. Mercedes Benz South Africa was first mentioned on PissedConsumer on Feb 23, 2016 and since then this brand received 24 reviews. So with rude and insensitive email received from a person purportedly representing MBSA, I am forced to travel back to jhb and take the risks that I articulated above. Vehicle damage. Mercedes Benz South Africa ranks 914 of 4300 in Dealers category. I got the impression that everybody was very busy in Mercedes Benz and that Mercedes Benz customers are bunch of lazy people with no work and plenty of time to deal with Mercedes Benz incompetence. Review #1530782 is a subjective opinion of poster. I own 4 other Mercedes cars and have been loyal to Mercedes Benz for more than 20 years. Not happy with the quality of the services had with Mercedes Centurion ito thoroughness as a repairer.ma. Ravi Naidoo. Blog article. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. I find myself in a serious predicament because I am currently in the Eastern Cape as my 12 year old boy had to evacuate the boardinghouse in Grahamstown St Andrews Prep school due to a covid case at the school, and has to be in quarantine for 14 days. Corporate Social Responsibility queries: csrpta@daimler.com. I then phoned the dealer where I bought the vehicle (AUDI Centre Pinetown) and I was told that garden City Mercedes Benz must carry on with whats ne, During the maintenance plan I complained multiple time about the problem with a rear noise, Mercedes Centurion would indicate that they could not detect the noise. 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